Trust is the product.
Swiftcierge is SOC 2 / ISO-track and cloud-only. Security, tenant isolation, and auditability are foundational — designed in from the first commit, not retrofitted for a procurement review.
Tenant isolation
Org and workspace scope is derived server-side from a verified session — never from client input — and enforced on every query.
Tamper-evident audit log
Every action is appended to a SHA-256 hash-chained, append-only log, so records are verifiable and non-repudiable.
RBAC, from day one
A closed role set — including compliance-officer and auditor — with permission checks enforced at a single middleware chokepoint.
PHI redaction & consent
Recording-consent modes, PII/PHI redaction, and a BAA path for HIPAA-mode tenants.
Data residency
Region and residency tier are enforced routing keys, so data stays where it must — including EU-residency and HIPAA modes.
Explainable AI actions
Confidence, citations, and guardrail results attach to every AI turn — inspectable and reversible inline.
Our compliance posture
- SOC 2 Type II and ISO 27001 readiness track; cloud-only architecture.
- HIPAA-mode tenants: PHI redaction, restricted sub-processors, and a Business Associate Agreement.
- GDPR/EU-residency mode with region-pinned storage and processing.
- TCPA/DNC-aware outbound: calling-hours by area-code timezone, consent capture, and opt-out honoring.
- Role-based access control, SSO/SCIM (Enterprise), and immediate deprovisioning on role change or logout.
- Living VPAT / Section 508 accessibility conformance maintained per release.
Need our SOC 2 report, penetration-test summary, or a DPA? Contact us and we'll share our security package under NDA.