One agent. Every conversation.
Swiftcierge is a voice-first operator with a supervisor console around it — answering inbound calls, running outbound campaigns, and keeping a defensible record of everything it says and does.
See what's happening, right now.
A most-urgent-first queue of live calls, a focused call view with a live waveform and streaming transcript, and a context panel with the AI's confidence and citations.
- Ring → greet → listen → think → speak state strip
- Listen · whisper · take over · transfer controls
- Per-turn AI-context card: confidence, citations, guardrail checks
- Reconnect-aware live feed — never silently stale
Compliant outreach that paces itself.
Reminders, follow-ups, and lead re-engagement campaigns with concurrency and pacing controls, calling-hours enforcement, and a clean hand-off to a human when it matters.
- Appointment reminders that reschedule by voice
- Lead qualification with structured outcomes
- Area-code timezone + calling-hours guardrails
- DNC and opt-out honored automatically
Built for regulated operations.
Tenant isolation derived server-side, an append-only hash-chained audit log, and role-based access control are foundational — not retrofitted.
- Append-only SHA-256 hash-chained audit trail
- RBAC with compliance-officer and auditor roles
- PHI redaction, consent capture, data-residency routing
- Every AI action inspectable, attributable, reversible
A complete operations surface.
Tickets & queues
Auto-create, route, and resolve tickets with confidence-gated AI drafts.
Knowledge base
Grounded answers with chunk-level citations and a test playground.
Analytics
Containment, connect rate, SLA risk, and model-cost governance.
Team chat
Discuss any call or ticket with full context unfurled inline.
Agent config
Prompt, voice, tools, and guardrails with staged rollout + canary.
Desktop app
A Tauri shell with tray, global hotkeys, and native notifications.
Ready to hear it answer?
Launch a pilot on your own number in days.